What happens if I cancel or do not show up?

Please select your travel service carefully before booking, as many travel services carry heavy cancellation and amendment penalties. Please make sure you read the Terms and Conditions field on the brochure page where applicable, together with the Terms and Conditions which are located at the bottom of most Viator pages. If you are unable to show up for your tour, please contact Viator Customer Service who will advise the travel service provider on your behalf. You may be able to claim reimbursement through your travel insurance depending upon your circumstances. Please contact your travel insurance company for further details.


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