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NYC Secrets of Grand Central Walking Tour

star-4.5251 Reviews
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Badge of Excellence
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New York, United States
NYC Secrets of Grand Central Walking Tour

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Number of travelers
1 Adult2 Adults3 Adults4 Adults5 Adults6 Adults7 Adults8 Adults9 Adults10 Adults11 Adults12 Adults13 Adults14 Adults15 Adults0 Children1 Child2 Children3 Children4 Children5 Children6 Children7 Children8 Children9 Children10 Children11 Children12 Children13 Children14 Children15 Children0 Infants1 Infant2 Infants3 Infants4 Infants5 Infants6 Infants7 Infants8 Infants9 Infants10 Infants11 Infants12 Infants13 Infants14 Infants15 Infants
Free cancellation
Up to 24 hours in advance. Learn more
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Safety measures
icon1 hour 30 minutes  (approx.)
Mobile ticket
iconOffered in: English

Overview

Millions of travelers pass through Grand Central Terminal, but most never discover the secrets of this Manhattan showpiece. This tour lifts the lid: spotlighting the origins and evolution of the beaux arts train station from its heyday to disrepair and restoration. Spot detail and design quirks; and hear stories of its past that will give you a deeper understanding of the building than you could get alone.
  • Discover the secrets of Grand Central Terminal on a small-group walking tour
  • Learn about detail and design features not obvious to untrained eyes
  • Uncover surprising gems and historical tales you may not experience otherwise
  • Enjoy a tour capped at 15 that's ideal for history and architecture buffs
Saved to wishlist!
Guided walking tour led by a local New Yorker
Ear pieces provided to each guests, ensuring everyone hears the guide perfectly, even from a distance
Gratuities
Grand Central Terminal , 89 E 42nd St, New York, NY 10017, USA

The tour starts in front of Track 29, inside Grand Central Terminal's main atrium

This activity will end right where it started.
  • Confirmation will be received at time of booking
  • Wheelchair accessible
  • Tour is in English
  • Stroller accessible
  • Service animals allowed
  • Near public transportation
  • Transportation is wheelchair accessible
  • Most travelers can participate
  • This tour/activity will have a maximum of 15 travelers
  • OPERATED BY Untapped New York
You can cancel up to 24 hours in advance of the experience for a full refund.
  • For a full refund, you must cancel at least 24 hours before the experience’s start time.
  • If you cancel less than 24 hours before the experience’s start time, the amount you paid will not be refunded.
  • Any changes made less than 24 hours before the experience’s start time will not be accepted.
  • Cut-off times are based on the experience’s local time.

Learn more about cancellations.

The answers provided below are based on answers previously given by the tour provider to customers’ questions.
Q:
What is the policy on face masks and attendee health during NYC Secrets of Grand Central Walking Tour?
A:The policies on face masks and attendee health are:

  • Face masks required for travelers in public areas
  • Face masks required for guides in public areas
  • Temperature checks for travelers upon arrival
See all safety measures taken by NYC Secrets of Grand Central Walking Tour.
Q:
What is the policy on sanitization during NYC Secrets of Grand Central Walking Tour?
A:The policies on sanitization are:

  • Hand sanitizer available to travelers and staff
  • Gear/equipment sanitized between use
See all safety measures taken by NYC Secrets of Grand Central Walking Tour.
Q:
What is the social distancing policy during NYC Secrets of Grand Central Walking Tour?
A:The policy on social distancing is:

  • Contactless payments for gratuities and add-ons
See all safety measures taken by NYC Secrets of Grand Central Walking Tour.
Q:
What measures are being taken to ensure staff health & safety during NYC Secrets of Grand Central Walking Tour?
A:The policies on staff health & safety are:

  • Guides required to regularly wash hands
  • Regular temperature checks for staff
See all safety measures taken by NYC Secrets of Grand Central Walking Tour.

Traveler Photos

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Traveler Tips


  • "We wish we could a little more behind the scenes, but it was worth taking it." See review

Reviews by Viator travelers.  We perform checks on reviews

Reviews

4.5
star-4.5
251 Reviews

Reviews by Viator travelers

We perform checks on reviews

Showing 1-10 of 251 reviews
star-5
Jeremy is tops
Jean_S
, Aug 2022
Jeremy was great-personable, fund of historical and current info on this landmark. Will recommend him and tour to my friends. Great time.
star-5
Grand Central was truly grand.
kenneth_s
, Aug 2022
My brother Steven and me took the "Secrets of Grand Central" tour, guided by Lewis (Louis?) He shared a wealth of information and did it with enthusiasm. He had so much to relate that he went overtime by some 30 minutes. I know a fair amount about Grand Central, but he added greatly to my knowledge.
star-5
Great tour
Kate_H
, Aug 2022
Very informative tour. Mandy was engaging and well informed. Her use of photographs and artifacts really bought the tour to life. A great tour. Would highly recommend. ⭐️⭐️⭐️⭐️⭐️
star-5
John was a fabulous...
Frederick_K
, Aug 2022
John was a fabulous guide. You could sense how much he enjoyed sharing facts. I thought it was one of the most interesting tours I’ve taken.
icon Response from Host , Aug 2022
Amazing! I thank you for leaving this awesome review.
star-5
Tour not to be missed
Keith_C
, Jul 2022
The knowledge, enthusiasm and passion of the tour guide. Her love of New York history and culture was compelling.
icon Response from Host , Aug 2022
Hey Keith, my thanks and I'm thrilled you felt your tour at Grand Central was compelling. Hope to see you again. Take good care!
star-5
Grand Central Day Off
Myra_B
, Jul 2022
The tour was rich in history and art which was exactly what we were looking for. The length of it was spot-on. The Grand Terminal was a grand vision and an engineering marvel.
icon Response from Host , Jul 2022
Myra, glad you decided to spend your day off with us at Grand Central and more importantly that the experience was exactly what you were looking for. Hope you’ll consider joining us again for another tour. Be well!
star-5
Great Tour!!
Valerie_R
, Jul 2022
Our tour guide was very knowledgeable and was fun to listen to. We appreciate it all of his little bits of information that he told us.
icon Response from Host , Jul 2022
Thank you Valeria! So glad you enjoyed the tour. Take good care!
star-5
Grand central tour
Alicia_V
, Jul 2022
Loved the tour. Tour guide was very knowledgeable and you can tell enjoys what he does. Learned so much small details that we over look living so close to Grand central. Would definitely recommend this tour.
icon Response from Host , Jul 2022
Alicia my thanks for this spectacular review. So happy you enjoyed our tour of Grand Central Terminal and we hope to see you again soon. Be well.
star-4
Grand Central
Paola_N
, Jul 2022
It was a really interesting adventure and the tour guide it was really good. The most interesting it was to know that it is a secret spiral under the main clock in the information center.
icon Response from Host , Jul 2022
Hi Paola, my thanks for the review. Isn’t that hidden staircase just the neatest thing. Grand Central is so full of surprises. Please let us know if there is anything we could’ve done to make this a five-star review. All best!
star-3
Pass on this tour
Kathleen_C
, Jul 2022
Way too fact based for me. There were children on the tour and it was definitely not for them. Needs to be lighter.
icon Response from Host , Jul 2022
Hi Kathleen, I thank you for your candid review of this tour and I’m sorry you felt it was too fact heavy. We will, for sure, take this feedback into consideration moving forward. As you can read from our TripAdvisor/Viator review page, our Secrets of Grand Central has received numerous five stars reviews because it was thorough, fun, and actually enjoyed by quite a few children. This also includes the very tour you were on. Again, I apologize that this wasn’t the case for you. Please email us at tours@untappedcities.com to learn about further action we can take to make this situation right for you. All best!
star-5
Extremely interesting...
Catherine_R
, Jul 2022
Extremely interesting tour of Grand Central Station. Before and now photos. Would definitely recommend
icon Response from Host , Jul 2022
Catherine my heartfelt thanks for this review. So glad you enjoyed your experience with us at Grand Central Terminal. Please be well!
star-5
Grand Central Best Tour
Jennifer_F
, Jul 2022
Grand Central has so much history that we would have had no idea about what to look for. We absolutely loved learning about all the architecture, learning about lavish rich people, and looking for acorns! The story about the ceiling painted backwards is classic! I am so glad that Jacki O. fought to make it a historical monument. Our tour guide took us everywhere, showed us back rooms, and even went back to the Campbell Room for a drink.
icon Response from Host , Jul 2022
Jennifer thank you for taking the time to leave this amazing review! We are thrilled you enjoyed your Grand Central tour with us. Take care!
star-5
fantastic tour of Grand Central Station
rachelle_s
, Jul 2022
Fascinating tour of Grand Central, as well as the history of NYC itself. Our guide was excellent, engaging and extremely well informed. It is a treat to be guided by someone who is so clearly delighted by the city of New York and life there. We felt welcomed as well as educated.
icon Response from Host , Jul 2022
Thank you very much Rachelle! So glad you enjoyed your Secrets of Grand Central Tour with us and felt welcomed by our guides. Be well!
star-4
Great tour done by the guide in a beautiful landmark!
Elise_K
, Jul 2022
If you've never spent time in Grand Central with a tour guide, I would highly recommend this tour. The tour guide really knows his stuff and you can see his passion for Grand Central. Loved the stories about the painting of the ceiling and the hole in the ceiling. Hearing that FDR's supposed motor coach is not a fact so therefore is not on one of the tracks sitting for years undisturbed (this was a myth I had read) was a great story. Loved being able to go up to the 6th floor and see some of the places that you typically aren't able to go. Will be back to Grand Central to see some things that will open post construction!
icon Response from Host , Jul 2022
Hi Elise, we thank you for taking the time to review our Secrets of Grand Central Tour. We are thrilled you enjoyed it and please let us know if there is any way we could improve to make this a five star review in the future. All our best!
star-5
It was a very nice tour....
samantha_a
, Jun 2022
It was a very nice tour. So glad there were ear pieces so we could hear everything he was saying. I brought my family and we learned so many different facts that we had no idea about.
icon Response from Host , Jul 2022
Samantha, our thanks for this. The earpieces are an amazing way to both hear everything about Grand Central while wondering around and seeing Grand Central at the same time. Be well!
star-5
A well-guided tour.
Roberta_M
, Jun 2022
I enjoyed discovering Grand Central’s many secrets, including the apartment, the outdoor statues, main lobby ceiling
icon Response from Host , Jul 2022
Thank you Roberta for your review. Glad you enjoyed your experience with us. Take good care!
star-5
Book it! You won’t be disappointed!
Robert_H
, Jun 2022
The tour guide was incredibly knowledgeable and entertaining. I learned so much and was genuinely bummed when we got to the end of the tour. I will certainly take other tours offered by this operator during my next visit to NYC! Highly, highly recommend!
icon Response from Host , Jul 2022
Robert, you saying you were bummed when the tour ended is one of the highest forms of praise I can think of. Amazing! I thank you for taking the time to leave this review for us. Be well and we hope to see you again!
star-5
A different view of GCS
Maria_B
, Jun 2022
Luis was a great guide. He shared rich history and stories about the Grand Central Station. Would highly recommend the tour.
icon Response from Host , Jun 2022
My thanks Maria! Glad you enjoyed our tour of Grand Central. Always appreciate the high recommendation. Be well!
star-3
Shorter and more...
killian_r
, Jun 2022
Shorter and more condensed. More informative and more animation. Loved the ear pieces. Excellent. Excellent communication on where and when your was.
icon Response from Host , Jun 2022
Killian my thanks for your feedback on our tour. I will be sure to pass your recommendations on to our guide. We are very happy that you loved the ear pieces since we find they make all the experiences in Grand Central so much enjoyable. The is not only for the guide who doesn't have to shout over announcements but also for the guests who can walk freely, take pictures and explore while the guide is talking. My thanks again for taking the time to provide us with valuable feedback. We all benefit from it. Be well!
star-5
Great tour guide
DEBORAH_F
, Jun 2022
The guide AJ was wonderful. He was very friendly, courteous, and knowledgeable. We were interested in the Art School there, and he gave us info about that
icon Response from Host , Jun 2022
Thanks for this review. I already shared it with AJ. We are both glad you enjoyed the tour! Hope to see you again soon. Be well!

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