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Domus Aurea Tour, The Golden House of Nero

star-4.522 Reviews
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Badge of Excellence
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Roma, Italy
Domus Aurea Tour, The Golden House of Nero
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Free cancellation
Up to 24 hours in advance. Learn more
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Safety measures
icon2 hours  (approx.)
Mobile ticket
iconOffered in: English

Operators have paid Viator more to have their experiences featured here

Overview

Step back in time to the era of Emperor Nero on this comprehensive tour of the Domus Aurea. Take a walk through the chambers of the building and learn about the architecture and frescoes through your guide's commentary. Cap off your experience with the use of augmented reality tools so you can see what the building looked like centuries ago.
  • Comprehensive tour of the Domus Aurea
  • Learn about Emperor Nero's life through guided commentary
  • Short tour time leaves plenty of time for other activities in the day
  • Enhance your experience with augmented reality
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All Fees and Taxes
Transportation to and from the meeting/end point
Via della Domus Aurea, 1 , Via della Domus Aurea, 1, 00184 Roma RM, Italy

Directions: The easiest way to reach the meeting point and your guide is via the Metro, from the COLOSSEO stop on the B line. When you exit the station the Colosseum will be in front of you. Go to the left on the same sidewalk until you reach the first stop light. Cross the road and the meeting point is right in front of you where you will see 2 pillars and a gate, as you can see from the pictures attached.

This activity will end right where it started.
  • Confirmation will be received at time of booking
  • Not wheelchair accessible
  • Service animals allowed
  • Near public transportation
  • Most travelers can participate
  • This is an inside archaeological site and even in summer it can be cold, so you are advised to wear suitable clothing for this tour.
  • This tour/activity will have a maximum of 23 travelers
  • OPERATED BY Through Eternity Tours
You can cancel up to 24 hours in advance of the experience for a full refund.
  • For a full refund, you must cancel at least 24 hours before the experience’s start time.
  • If you cancel less than 24 hours before the experience’s start time, the amount you paid will not be refunded.
  • Any changes made less than 24 hours before the experience’s start time will not be accepted.
  • Cut-off times are based on the experience’s local time.
  • This experience requires a minimum number of travelers. If it’s canceled because the minimum isn’t met, you’ll be offered a different date/experience or a full refund.

Learn more about cancellations.

The answers provided below are based on answers previously given by the tour provider to customers’ questions.
Q:
What is the policy on face masks and attendee health during Domus Aurea Tour, The Golden House of Nero?
A:The policies on face masks and attendee health are:

  • Face masks required for travelers in public areas
  • Face masks required for guides in public areas
See all safety measures taken by Domus Aurea Tour, The Golden House of Nero.
Q:
What is the policy on sanitization during Domus Aurea Tour, The Golden House of Nero?
A:The policies on sanitization are:

  • Gear/equipment sanitized between use
  • Transportation vehicles regularly sanitized
See all safety measures taken by Domus Aurea Tour, The Golden House of Nero.
Q:
What is the social distancing policy during Domus Aurea Tour, The Golden House of Nero?
A:The policies on social distancing are:

  • Social distancing enforced throughout experience
  • Contactless payments for gratuities and add-ons
See all safety measures taken by Domus Aurea Tour, The Golden House of Nero.
Q:
What measures are being taken to ensure staff health & safety during Domus Aurea Tour, The Golden House of Nero?
A:The policies on staff health & safety are:

  • Guides required to regularly wash hands
  • Regular temperature checks for staff
  • Paid stay-at-home policy for staff with symptoms
See all safety measures taken by Domus Aurea Tour, The Golden House of Nero.

Reviews

4.5
star-4.5
22 Reviews
2 stars
0

Reviews by Viator travelers

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Showing 1-10 of 22 reviews
star-3
Excellent guides and...
Andree_L
, Aug 2022
Excellent guides and activity, but the instructions for the meeting point are completely wrong on the app and send us elsewhere. This happened to many parties in the group, who were all running around in 40 degree heat to connect with the tour guide. Once that part will be figured out, the tour can get five stars. Thank you.
icon Response from Host , Aug 2022
Hi Andree, thanks for bringing this issue to our attention, We are very sorry that there has been this confusion about the meeting point and we will look to rectify the situation. Thank you for your feedback. Thanks again! Rajae
star-5
Awesome tour.
NagaKavitha_B
, Jul 2022
Exceptional Tour. I was amazed at so much history underground. Tour guide is very knowledgeable about Rome history.
icon Response from Host , Jul 2022
Hi, thank your for taking the time to give us feedback on your tour with us. We are happy that you enjoyed it.
star-5
Amazing tour in Rome
Virginia_J
, Jul 2022
This was a highlight of our trip. Our guide was fantastic and the audio visual made the Domus stand out from other historial sites we saw in Rome.
icon Response from Host , Jul 2022
Hi there Virginia-we are so happy to hear you enjoyed your tour of the Domus Area. It is truly an incredible sight to see. We hope to see you back in Rome soon!
star-3
The tour was good, but...
Frits_S
, Jul 2022
The tour was good, but the leader of the Viator group bad and the lady from the Museum on the gate very very bad and very client unfriendly. Unbeleavable so bad !!
icon Response from Host , Jul 2022
Dear Frists_S, we were happy to be able to talk to you about this over the phone and were happy to be able to clarify for you a few things. We did everything we could to make sure that you got in to make the tour even when you admit that your group was running late and we did get you in. You enjoyed the tour itself and that you thought that the guide was good. The very unfortunate thing that happened is that the company that is the custodian of the Domus Aurea site and the Colosseum for that matter is called Coop Cultura. It was their employee that was aggressive and handled you guys negatively. As I had strongly suggested for you to leave a review on Viator about Coop Cultura to share your negative experience would be helpful. I believe that the rating of 3 stars that you gave us is reflective of your experience with the Coop Cultura employee and not with the service that we provided for you. We kindly ask you to please write a review about Coop Cultura on a separate review and reconsider your review for our tour without the coop cultura's employee's aggression with you as a whole rating mixed with ours because it reflects negatively on us. Thank you again for your consideration and that in the end, you were able to enjoy the magnificent Domus Aurea and we provided a good tour for you there.
star-5
Best Archeological Tour in Rome
Leslie_H
, Jun 2022
This tour is a must for anyone interested in Roman history. Incredible. The use of virtual reality was spectacular and made it so much easier to understand the scope and scale of the Domus Aurea.
icon Response from Host , Jul 2022
Thank you for the lovely words, Leslie_H. Receiving great reviews like these means the world to us! See you soon, Marco
star-4
Great site to visit.
Barbara_W
, Jun 2022
We took a tour in English. The guide inside the domus was very difficult to understand. She spoke very fast and quietly and the mask did not help. However, the guide who welcomed us outside the domus was easy to understand and hear and was very knowledgeable. Otherwise the domus tour was very good. We saw it for the first time 21 years ago and it was very interesting the progress made since then both in uncovering more rooms and in electronic presentations.
1 traveler found this review helpful
star-5
My favorite tour
Jason K
, Oct 2019
This is definitely a hidden gem. It’s not as awe-inspiring as the more famous Roman attractions but this was my favorite tour in Rome. Small group with very few other tourists around, just one other group present during our visit. Very interesting history and a neat 3D virtual demonstration of what the palace looked like.
icon Response from Host , Mar 2020
Hello Jason, thank you for your review for our Domus Aureau tour. We are happy to read you enjoyed your visit into the hidden gem. Many people actually miss it because it is not as well known as for example the Colosseum. However it playedd such a significant part in the history of the ancient city plus together with the virtual rality part of the tour it truly bring the palace and the history come alive. We hope to welcome you back to Italy to show you some other hidden gems. *Desiree*
1 traveler found this review helpful
star-1
Es gab gar keine Führung...
Dieter_K
, Jun 2022
Es gab gar keine Führung zu der angegebenen Zeit. Wir standen vor dem Eingang und wurde nicht eingelassen. Unglaublich!
icon Response from Host , Jun 2022
Hello Dieter_K, Es tut uns leid, von Ihren Erfahrungen mit uns zu hören. Wenn sich eine Tourzeit ändert, senden wir unseren Kunden standardmäßig eine E-Mail und kontaktieren sie telefonisch, wenn sie die Änderung nicht bestätigen. Wir haben mehrfach erfolglos versucht, Sie per E-Mail und Telefon zu erreichen. Wenn Sie bereit sind, weiter zu sprechen, rufen Sie bitte unser Kundenservice-Team unter +1 800 267 7581 an oder kontaktieren Sie mich unter marco@througheternity.com. Vielen Dank, Marco
star-4
Faszinierendes Erlebnis!
Michael_H
, May 2022
Die Video Installationen! Der Führer sprach sehr gut und kannte sich extrem gut aus! Gute Technik! Gute Akkustik! Was sehr schade war, dass die Tour sich um 15 min( dann um 25 min) verschob, aber keiner Kenntnis davon hatte!
icon Response from Host , May 2022
Hello Michael_H, Wir freuen uns zu hören, dass Ihnen die Technik unseres Guides gefallen hat und Sie die Installation und Akustik von guter Qualität fanden. Wir bedauern die spätere Startzeit, wir wurden in allerletzter Minute informiert. Wir freuen uns, Sie bald wieder bei uns begrüßen zu dürfen. Marco
star-1
Fraude total
URSULA_R
, May 2022
Nos cancelaron la visita estando en el punto de encuentro. Primero nos llamaron por teléfono para indicar que la visita sería sin guía. Y luego se presentó la guía diciendo que no había entradas. No nos han devuelto el dinero
icon Response from Host , May 2022
Estimada URSULA_R, En esta ocasión solo podemos disculparnos profundamente porque inesperadamente no cumplimos con nuestro estándar de servicio y de todos modos le agradecemos su comentario. Hubo una falta de comunicación de nuestra parte con respecto al cambio de la hora de inicio de su recorrido, pero podemos asegurar de que emitimos un reembolso completo el mismo día. Para cualquier otro comentario o sugerencia que desee compartir, estamos a su entera disposición a rob.allyn@througheternity.com Los esperamos en Roma en el futuro para brindarles un servicio que cumpla con nuestros estándares y sus expectativas.

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